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If anyone knows of any class action suits against Samsung, we want in. $3000 worth of TVs down the drain. I have purchased four products from Samsung--two TVs, this Bluray player, and an internal hard drive--of the three, only one is still working properly, the internal hard drive (though it is my most recent purchase, so I'm sure it will prove itself defective soon enough). Shortly after buying this blu-ray player, it stopped upconverting regular DVDs.As for the TVs, both broke less than two years into owning them.
I should have known I was headed for trouble when a few weeks after buying it there was no sound. The unit lasted less than a year. Now, even with the lastest firmware I can't fix it.I wanted a Samsung DVD player with my Samsung TV but there was no way I was going to buy another so I bought a Sony DVD player. After unplugging it for a couple minutes and plugging it back in, it was fine. Now it won't play DVD-R's (home movies) any more. It will stil play blu-ray's but I need something that plays everything.
Even on brand new discs that work on other players, this piece of junk would not play it correctly if at all. It was kept updated as well, so this was not the problem. It would freeze up in the middle of dvds and blu-rays; it would stop playing it all together, or start chopping it. This is the first blu-ray player we bought. Eventually, we gave up and bought a sony on sale at our BX and could not be happier with it. It stopped reading blu-rays; I would have to unplug it and put the disc in repeatedly before it might actually read it. It worked for a while, and then all of a sudden everything went down hill. One time I sat in front of the player just putting the disc back in for 15 minutes and it never would read it.
Others do not. Painful experience. Go for something newer. Don't purchase. I have the most recent firmware. Some discs play.
You may find this interesting, while the machine no longer play any blu-ray movies anymore, it does play standard DVD movie however, it doesn't show the menu. The last technician advised that it could be the laser issue and suggested that I sent it in for repair, and the charge for this is $166. I am not interested in spending anymore money on this machine and would rather have a new machine from Sony. I bought the Samsung BD-P1500 Blu-ray disc player and didn't really use it all that much, just a handful of movies I purchased and some rental from Netflix (for just a few months). I had to make my menu selection in the dark.I'm so disappointed. I got on the phone with three technicians, they were all very nice to me, but couldn't help me to fix it. Shortly after the one-year warrantee term expired, the machine stopped working. Nothing more they could do with the software upgrade, that wasn't the issue.
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